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Due to the natural differences of in-store shopping versus online shopping there are differences in our return and shipping policies. Please refer to our online shipping and return policies here.

Pricing is generally the same in-store and online but from time to time there may be discrepancies based on various reasons such as special events or promotions. Be sure to sign up to receive alerts on specials.

Our doctors of Optometry will work closely with you to ensure you have a full understanding of your vision conditions and needs.

We provide a full range of comprehensive eye care services including: Annual Comprehensive Eye Examinations; Dilated Fundus Exams (DFE); First Time and Existing Contact Lens Patient Examinations.

All of our doctors are Therapeutic Licensed Doctors of Optometry in the State of Pennsylvania.

Yes, appointments are strongly encouraged. However, we will take walk-ins if the schedule allows, or if you have an emergency.

To schedule an appointment, email help@phillyeyeworks.com or call us at 215 832 0350.

The length of an eye exam depends on the type of exam, and whether or not your eyes are dilated.

We strongly recommend you return for a follow-up exam because improperly fitting lenses may feel ok to the wearer, but can cause long-term ocular issues and problems. A follow-up exam ensures you have the most comfortable, best fitting, and healthiest lenses available specifically for your eyes.

In general, we recommend a Comprehensive Eye Exam every 12 - 24 months. However, depending on your situation (e.g. family history of eye disease, past history of problems, etc.), and/or if you wear eyeglasses, and/or if you are over the age of 40, we recommend a Comprehensive Eye Exam every 12 months. Contact lenses wearers should have a Contact Lens Exam every year.

Phillyeyeworks.com is an Out-of-Network provider for all insurances and as such, we are not able to bill insurances providers directly to help you receive your benefits. However, we can provide you with an itemized receipt that can be submitted to your insurance provider in hopes of receiving an Out-of-Network benefit reimbursement.

Unfortunately, phillyeyeworks.com does not accept any insurance benefits on orders.

At our showrooms, when you visit in-person, we are able to bill your insurance provider directly and apply benefits for examination services as well as post-refractive materials.